Medily Privacy Policy
1. Introduction
Medily (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our services, including our AI applications for doctors, students, and patients (collectively, the “Services”).
By using our Services, you consent to the practices described in this Privacy Policy. Please take a moment to carefully read and understand this policy. If you do not agree with our practices, please do not use our Services.
2. Information We Collect
We may collect and process the following types of information:
2.1. Personal Information
- Account Information: When you create an account, we may collect your name, email address, and a password.
- Profile Information: You have the option to provide additional information such as your professional credentials, educational background, and contact details.
- Communication Data: Any communication you send to us, including messages, support requests, and customer feedback.
2.2. Usage Information
- Usage Data: We may collect information about how you use our Services, including your interactions with the features, content, and functionality.
- Device Information: Information about your device, such as device type, operating system, and unique device identifiers.
- Log Data: We may automatically collect log data that includes your IP address, browser type, and pages you visited.
2.3. Medical Information
- Medical Records: If you are a patient, you may choose to input or provide access to your medical records, including information about your health history, treatments, and medications.
- Medical Images: We may collect medical images, such as X-rays or MRIs, for analysis and processing through our AI applications.
3. How We Use Your Information
We use your information for the following purposes:
3.1. Service Delivery
- To provide and maintain our Services.
- To personalize your experience and deliver content relevant to you.
- To analyze and improve the quality of our AI applications.
3.2. Communication
- To respond to your inquiries and support requests.
- To send you updates and information about our Services.
3.3. Research and Development
- To conduct research and development to improve our AI algorithms and applications.
- To develop new features and services.
3.4. Legal Obligations
- To comply with legal and regulatory obligations, including health data protection laws.
- To protect our rights, privacy, safety, and the security of our users and the public.
4. How We Share Your Information
We may share your information with third parties under the following circumstances:
4.1. Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our Services, including data storage, analytics, and support services.
4.2. Legal Compliance
We may disclose your information if required by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights, or protect the safety of others.
4.3. Business Transactions
In the event of a merger, acquisition, or other corporate transaction, we may transfer your information to a successor entity.
4.4. Consent
We will obtain your explicit consent before sharing your medical information with third parties.
5. Your Choices and Rights
You have the following choices and rights concerning your personal information:
- Access and Rectification: You can access and update your personal information through your account settings. If you need assistance, please contact us.
- Deletion: You can request the deletion of your account and associated data. Please note that we may retain certain information for legal and business purposes.
- Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions provided in our emails.
6. Security
We implement reasonable security measures to protect your personal information from unauthorized access and use. However, no system can be completely secure, so we cannot guarantee the security of your information.
7. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes via email or through the Services.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]
9. Interpretation
This Privacy Policy is intended to provide a clear understanding of our data practices. If any part of this policy is unclear or requires clarification, please contact us for further information.
By using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein.